Sociology, Work and Industry: Fifth Edition

ÁÁÁÁÁ Looking back ÁÁÁÁÁ Looking forward achieve activities analysis approach argued aspects basic behaviour bureaucracy call centre capitalism capitalist career Chapter concept conflict context corporate critical realism deskilling developed discourse division of labour economic emotional emphasis employees employment Ethnomethodology example experience factors flexibility Fordism formal gender globalisation groups human ideas identity implicit contract important individual individual’s industrial sociology influence interests involved labour market labour process lean production lives managerial means modern norms notion occupational ofindustrial ofinterest oflabour ofthe one’s organisation’s orientation particular patterns people’s political post-Fordism postmodernism potential practices principles production recognise relations relationship rewards role scientific management seen significant Snapshot social society sociologists sociology ofwork strategies stress structures and cultures suggests Symbolic interactionism systems thinking tasks teleworking tend tendency thinking trade union unofficial Weber women workers workplace